Customer Feedback

More feedback…

We’ve been inundated with feedback since Christmas, here’s some more:

• I purchased a personalised planter for my boyfriends mum and dad for christmas. It was the best present I could have given them. It was so personal and they were over the moon with it. It sits right by their front door as they are so proud it has their name on. I was unsure whether to order a planter because I thought the old apple crate used would be very thin but its great quality and for the price its brilliant. All my family and friends was really impressed by it and I have sent them all links to your website as you have some great gift ideas. Very, very impressed and well be ordering myself one.
• I was extremely pleased with the potted/boxed Christmas tree that I obtained from you. It arrived when you stated it would and it looks really healthy still and is now outside ready for next year!!
• Absolutely superb, great service, speedy delivery.  I filled it with sweets for my sister in law and I think it was the best pressie under the tree. Thanks very much and Happy New Year!
• Thank you very much for the window sill box. My mother absolutely loved the present from my son. I would definitely recommend your products to my friends and family.
• The items ordered were perfect, and greatly received by the recipients. Quick delivery and well packaged. Will definitely order again in the near future. Once again, thanks
• I was really pleased with the box as it was a Christmas gift for my elderly mother. She was thrilled with it and has already planted up her bulbs. We were both really pleased with the quality and the option of adding casters is a great idea. I also liked the personal touch of adding a few chocolates in the bottom of the box. Site is really easy to use and lovely to look at. Will definitely order again from you.
• I was impressed that the order was processed and delivered quickly even though this was clearly a busy time for you.  The box was beautiful and very well received by the person I bought it for.  I had intended it for them to put plants in, however they liked it so much they said they were going to keep it in their hallway for shoes as they thought it was a very smart item to put at the entrance to their house.  Thank you so much I’m sure I will buy off you again at some point
• Everything about Plantabox is first class! I placed an order for a Christmas present on the evening of the 20th December thinking I didn’t have any chance of receiving before Christmas as you only had four days to personalise and despatch. That aside there was disruption to deliveries due to the snow, needless to say, I was already planning excuses to the recipient about a late Chistmas present but I needn’t have worried! My order arrived BEFORE 9AM on 22 December. AMAZING!!! The crate I ordered was very well crafted and just as it had been shown on your website. I will definitely recommend your website to friends and I’m sure we will use you again. Thank you!
• Just feeding back what a good experience it was to shop with you, the crates are great for to 2 younger boys and I will be looking to purchase a herb garden for my older son who wants to be a chef when he is older and will do that nearer to spring. I would highly recommend your company to any buyer.
• Very happy with the boxes we received and they have been well received as gifts. Delivery was speedy and they were extremely well packed.  Thanks also for the chocs! Would use you again.
• I bought a Plantabox as a 30th wedding anniversary present as I thought it was the perfect present for the couple who has everything and they loved it. I was really impressed with the service from Plantabox (both on the phone and very easy to order online) and was amazed at how quickly it arrived with me – despite all the snow – in the run up to Christmas. Thank you very much!
• I bought a personalised large empty Plantabox as a Christmas gift and the recipients were delighted – in fact they think it is so nice they don’t want to plant it outside but keep it in their kitchen. I explained that if I knew that I’d have bought them a windowsill herb planter.  I like the colours offered on the planters. Also I think they are good value for money.
• The plantabox was delivered promptly – despite the early snow which affected many courier services before Christmas.  My uncle was thrilled with his personalised gift – and I’m sure that he will order from you next Christmas.
• Everyone was really pleased with their Plantabox pressie’s, and also the small xmas tree, really very impressed and will be ordering again & despite the snow I received them all in time for xmas. Thanks once again
• I found the whole experience of using your company very easy and extremely good. Your website was very easy and appealing to us. Even with the bad weather our box was not delayed, everything was in good order and what a lovely chocolate surprise inside which I have to admit really made me think it was packed by real people going a little bit extra. My parents are thrilled with their present and I’m sure it wont be long before we order more items from your company.
• I ordered the plantabox for my parents Silver Wedding Anniversary, considering the problems that were going on with the snow and post etc at Christmas I ordered the box late on a Tuesday night and it arrived on the Friday right before Christmas which was fantastic (thank you for the Quality Street by the way!)! My parents absolutely loved the box and had never seen anything quite like it, my mother thought it was a great idea and I know she’s waiting for a birthday to come round next so she can order one! Thank you for such an original gift though, it’s quite difficult to find my rather practical parents something pretty but functional that they can keep and this really was the perfect gift!
•In response to your email requesting my feedback, both myself and my Nan & Grampy (Who the gift was intended for) were delighted with the Large Plantabox that we received. I must say the service from Gemma was fantastic. I called two days before Christmas just to chase my package as we had had quite a lot of snow and Gemma called me back within minutes with a consignment number and telephone number for the courier company which enabled me to track the package down, and have it delivered before Christmas, I will be highly recommending you to my friends, Family and my colleagues already have a planned purchase for a future present for a wedding anniversary. A very happy customer
• I found using Plantabox very quick and straight forward.  The range of products are fantastic and a great way to personalise gifts for friends and family. Delivery was received without any issues and this was during the busy Xmas period and while we had snow.  I will be recommending plant box to friends and family.
• The box arrived on time and was very well received by my brother as his Xmas gift! Will definitely be buying from your company again!
• I LOVED my plantabox Christmas tree in its green box! It now has pride of place in my roof garden till next year. And I shall certainly be ordering more boxes (of herbs I think) as soon as the weather improves. THANK YOU for providing such an excellent product, and exemplary on-line service!