Customer Feedback

Latest feedback…

Another tranche of feedback here, we’re still getting lots of comments which we love…

  • Just to let you know how impressed I was with your company and delighted with my box (which was ordered for my husband to celebrate our 5th wedding anniversary). My box arrived on the day I had requested and when I phoned to check it would be coming that day a friendly and helpful chap answered the phone straight away and was simply delightful – something which is unusual these days!!!! I will be using you again!!
  • Thank you so much received my Plantabox today Its GREAT, My husband will be so pleased with it on his birthday. Will use you again.
  • My grandparents and myself were delighted with the whole product and service and so much so that I felt inclined to let you know.
  • Just received it today super fast delivery ! Really pleased with it, have passed your web site onto friends at work as such a great prezzie idea! and they love them too! Thanks again.
  • I recently purchased a windowsill planter for my boyfriend’s mother as a birthday gift. She absolutely loved it and I’m sure it has earned me lots of brownie points!! I was also impressed how quickly my order was processed and despatched (on her birthday no doubt). Thank you. I will definitely use Plantabox in future.
  • I had a very positive experience in buying a Plantabox and was very pleased with the product (which was a gift for a friend).  The quality of the crate was good, the colour was just as it was displayed on the website and the printing was bold and clear.
  • I was very happy with the little boxes when the arrived. The process of ordering was so easy & the staff I spoke to lovely. I look forward to ordering from you again.
  • I am absolutely delighted with the Plantabox which I recently purchased from you. I knew about your products from my daughter in law who brought Plantaboxes from you for her bridesmaids at her wedding a couple of years ago. At that time I was impressed by the product and the unique idea. When I came to place my order, the young lady on the telephone was excellent. She was most helpful and patient with very good attitude. The delivery was spot on and I certainly can not fault any part of the service you give. I wish you and your company every success in the future and thank you for a wonderful product.
  • Thanks for my quick delivery of a large Plantabox. My friend ( a bride to be) and her new husband are going to love it when I give it to them when they get married in May. They are both keen gardeners and the fact that it’s personalised makes it very special! Thank you!
  • A great product and fantastic service.  It arrived the very next day in sturdy packaging, you’d never know it had been in transit. Thank you very much, will definitely order again.
  • I ordered a box for my daughter’s wedding on Saturday afternoon and it arrived a couple of days later, on the Tuesday – it is brilliant – the quality of the box was even better than I expected!  I am a very satisfied customer and would not hesitate to recommend to a friend and will be ordering again myself in the future.  Thank you Plantabox for a great job!
  • I purchased a Plantabox from you recently & it was delivered really quickly, it was well packaged & I liked the labels which were signed by the person who’d checked it. I thought your website was great & particularly like the preview of the wording on the side of the crate, that was a great help to me. I hope to use your website again in the future & have recommended it to friends.
  • Really great product, website easy to use, fast delivery and this was bought for a present and my friend loved it. Speedy delivery too! Fab!
  • Ordered personalised box for my daughter for her birthday & what an excellent choice it was. She absolutely loved it and has recommended to all her friends as original & perfect gifts for all occasions. As she owns her own business and needs display boxes to show her merchandise with her logo on both sides, she is in process of ordering more boxes to add to her ‘perfect’ birthday present.  Would recommend these crates to anyone. Thank you.
  • It was a very easy website to navigate and I easily found what I want straight away. Payment was also easy. Delivery was effective and fast and most importantly the product is amazing – looks as good if not better than the pics. I do lots of online shopping for business and pleasure and the service is not usually so delightful.
  • Very pleased with the plant box. Recipient delighted. Will probably order from Plantabox again one day.
  • I was very satisfied with my order. It was an engagement present for friends and they loved it. The delivery was quick and the process was easy. I will order again in the future.
  • Thought your site was excellent, and the quality of the box / speed of delivery was great too. The only improvement for me would have been being able to choose which side of the square box to have the branding put, and really I wanted it on the same side as the handles. Not a massive problem though!
  • I recently bought a personalised large blue crate for my sister’s 50th birthday and would just like to say how really, really lovely it is.  I am using it first to put all her other goodies in and then it will look fabulous in her garden planted up (I wish I purchased the seeds too now!!)  Your delivery was excellent and I would definitely recommend this for any special occasion.  In fact, I will be ordering another one soon for a wedding gift this year!!!
  • I was thrilled with my purchase last month, your website is great and very easy to navigate with lots of ideas should one be lacking in inspiration. I’ve already been spreading the word about you, and for the many friends and family who at times we find very hard to buy for we will definitely be ordering from you again. Lastly it was a pleasure ordering from you, reasonable prices, very fast delivery.
  • I love the two Plantaboxes I ordered, perfect storage for my Arts and Crafts, and my other half’s necessary obsession with collecting cables and other Odds and Ends!
  • I bought a Plantabox from you last month. This is for your use as a vegetable storage box in our kitchen and it is absolutely perfect. Delivery was very prompt so, all in all, an excellent shopping experience. Many thanks.
  • I was really pleased with the Plantabox that I bought as a wedding gift. When I put it on the present table at the wedding venue, it attracted much comment and excitable conversation. A very thoughtful and quality present.
  • Just to say once again I am very impressed with the ease of ordering process. Very fast delivery and the lovely gift idea. I’m sure our friends will be delighted and I would certainly recommend you to others. Thank you so much.
  • The two boxes I ordered arrived yesterday, they’re fantastic!  The style, design and colour is just as I’d hoped, my partner is delighted with her present!  Unfortunately, they arrived a day late due to problems with the courier service.  Fortunately, Gemma was brilliant, so friendly, professional and efficient. She sorted it out immediately, rang me straight back and arranged to send a garden voucher as compensation, how good is that!
  • I bought a Plantabox for my husband for our 5th wedding anniversary. It being wood. He loved the personal approach and everyone that has seen the box loves it. This is the second Plantabox I have purchased and it won’t be the last. They are such a great idea. Price is good and the postage was quick.
  • Really loved the products! They are currently in my family room storing my children’s toys – they are well admired! Super products and service – thanks.
  • I was delighted when I received the Kids Planting Plantabox I had ordered.  I was very pleased it came with a planting liner which I didn’t specify as I couldn’t work out how to! The 5 year old recipient couldn’t wait to get started on her planting and her Mummy was thrilled with how unusual our birthday gift was. Thank you, an excellent product and service, I will definitely be using you again.
  • Thank you for your service – we were delighted with the box. Service was prompt, polite and friendly. I shall definitely be purchasing again and have told all of my friends!
  • I bought the planted crate as a present for a friend. I have not seen the finished product but my friend tells me it was lovely. Thanks!
  • It’s so nice and unusual to be able to say my feedback is 100% positive! I found you online but immediately called to speak to someone because I didn’t really know what I wanted – on both occasions the people I spoke with were really helpful and very friendly, and didn’t seem to mind at all coming back to me with further information on several occasions. The boxes were delivered promptly and I’m very happy with the product. But I have to say it was the feel-good factor and lovely personal service that would make me go back again, and recommend you to others! Thanks again.
  • What a brilliant website!  We were looking for a ‘different’ present for one of the girls at work who loves her garden and this was ideal.  Really pleased the prompt service and it came when you said it would.  All the girls in the office are going to use your site and I will personally for friends.  In fact I am going to use for a mother’s day present! Keep up the good work !
  • I ordered a box to give to my mother from her grandson. I ordered it on the Monday and called to make sure that it would be delivered by the weekend. Martin was very helpful and even when I called back on the Thursday to check that the delivery would be made by the weekend, he assured me it would.  I was delighted with your service and think it is a really unique gift to give someone.
  • Speedy Delivery and quality product – thanks
  • Great service, very happy with product. I would suggest you make a longer window box at around 100cm in length if you can.