Customer Feedback

Some lovely feedback for our Christmas products…

We’re seeing lots of fantastic comments coming through from our lovely customers:

  • Amazing service. I received my boxes a day after my order! Highly recommend the company  the product and the service!
  • My daughter Zoe was having her first wood burning stove fitted and she loved the idea of a Plantabox for storing their logs. Gemma & Katie my grandaughters also loved seeing their names on the box. Went on to order one for ourselves and thoroughly delighted with the product and excellent customer service and delivery too. Highly recommended
  • What a brilliant gift! I have bought my second Plantabox and everyone who I find it very hard to buy for, absolutely love them! The first I bought for my wife on our first anniversary with the date embossed in the side. The second was for my mum’s birthday present as she was so taken by our anniversary crate! Staff are very quick to answer any queries and extremely helpful. A great gift for the difficult to buy for and a fantastic way to give a customised gift.
  • Just received my personalised planter. Bought as a joint gift for my in-laws. Can’t express how impressed I am by the quality and service. Many thanks.
  • Well what can I say ? I am soooo pleased with my plantabox that I received today … looks fab so good I don’t want to give it away as a Christmas pressie as planned….. AND I didn’t have to wait for delivery and the delivery arrangements were amazingly efficient A+ for customer service A++ for customer satisfaction !
  • Hi! So glad that I found out about you, this is the year I can give my family a really original gift that is practical as well as great to look at! Your customer service is first rate  –  its not that often that one can say a firm is a pleasure to deal with  –  and thanks for having a customer – friendly web site! All in all, a lovely product that turns out to be just as good as it appears in the picture, and that is delivered promptly and safely
  • Shabby pink was beautiful and the lettering really stood out. Excellent present idea and delivery was so quick. Will be definitely be buying from you again.
  • We’ve had our lovely planter/crate now for two years, having received it from great friends of ours for our Golden Wedding Anniversary.  We thought you might like to see how ours was looking two years on! Still looking good although it has been by our front porch since receiving it, and in all weathers.  We are so impressed by your lovely planters etc. we have given several to family and friends, who have also been thrilled with their gift, the last celebrating the arrival of the son of some good friends of ours. Keep up your wonderful craft, and no doubt we will be looking for more in the New Year. Very best wishes from your Number 1 Fan!!
  • I bought this as a Christmas gift for my dad. It arrived so quickly, in 3 days, and it’s just perfect. Really can’t believe how perfect it is!
  • Your delivery was second to none – why can’t others follow your superb system and tell us exactly when goods are going to be delivered instead of having to wait in all day. I’m delighted with the Plantabox – a christmas present for my son which we shall plant up for him with some lovely spring bulbs so something for us all to look forward to next year. I’ve told my sister, a very keen gardener all about you so I think there will be more orders on the way! Many thanks once again for your excellent service.
  • May I just thank you for your exceptional customer service. I received a box last week & unfortunately you had misprinted a heart instead of the paw print I had requested. I believe it was Gemma? I spoke with who could not have been more helpful & sent a replacement box immediately which arrived yesterday. I am thrilled as usual not only with the product but the Customer service too! Congratulations wishing your company continued success especially over the festive season.
  • Just received the Trug I ordered, I am very pleased, it is fabulous, and will make a great gift.  Ordering and delivery very easy and quick, thanks to all involved.
  • I just wanted to say thank you following my first order from you. I was absolutely delighted with the quality of the crate and also the brilliant service from being updated on the delivery, the item was received within a couple of days of ordering and within the timeslot I was allocated. Thanks again
  • Just to say I am very pleased with the crate and am sure my son and his wife will love it!
  • LOVE, Love, Love my personalised crate that was delivered today. Great communication regarding delivery and the crate was even better than I expected with regards to quality and well made, just gorgeous! I’ve bought the crate for my wedding next year. Inside my crate I’m going to put a small hand-tied bouquet of spring flowers and a Vintage tag with CARDS printed on it……it will look fabulous and very different. I’m sure we will get lots of comments, I’ll forward some photos of the wonderful crate ‘doing its thing’.  Thanks again….from a very happy customer!