Customer Feedback, Personalised Crates, Uncategorized

Customer Comments from May…

This is a selction of the feedback we’ve received in the last month or so…

  • Perfect present for people who have everything else..Product perfect, prompt delivery and didn’t have to wait in all day. got a one hour slot. Will use again. Thank you
  • Just to say how impressed I am with the quality of goods and the exceptionally quick delivery. Brilliant ! Many thanks
  • My Daughter and Son in Law bought us the Golden Wedding anniversary crate. We are delighted with it. What a lovely special idea. We have planted it up, and It now takes pride of place in our garden. I am so pleased with it that we will buy one for our friends who are celebrating their Golden Wedding later in the year.
  • Hi, I received my personalised crate last week, I just wanted to let you know that I think it’s fantastic! I have a few friends who have some, but it’s even better than I expected. It’s really lovely. I am also very impressed by your communication regarding dispatch, delivery, safe and secure packing etc. It makes a nice change. Well done!
  • My order arrived today – just wanted to say thank you so much! I love them! really impressed by the quality as well – proper sturdy wood! Will definitely be recommending your company to everyone I know! And thank you so much for your frankly excellent customer service handling – it’s been a real pleasure dealing with your company because of you, you’ve won the company a new fan.
  • Hi There, Just wanted to let you know that I have received my order first thing this morning. Thank you so much for the ridiculously quick delivery which turned out to be critical as the person it is for is leaving work two days earlier than anticipated! The crates look lovely and I will be sure to mention your website to one and all. Thank you very much.
  • The box I ordered is for my parents 50th Wedding anniversary….they are so hard to buy for…typically what do you buy for someone who has everything! But they love their garden and this plantabox is absolutely ideal! Its very personal, practical and individual and certainly wont break the bank. I was notified every step of the way with texts and emails as to the delivery time and date, and it arrived very quickly just as advised. Its a lovely thing and I cant wait for my parents to see it. Many thanks to the team, I am absolutely delighted with the planter and can highly recommend to anyone.
  • Gemma and the Plantabox Team, thank you so much for helping me with my order to my friend in Glasgow. I am bowled over with the service you gave me and will let you know my friend’s reaction when she receives the Herb Crate for her Birthday. Thank you for the very friendly and professional way you dealt with my order on the phone Gemma. It was a pleasure talking to you!
  • I have today taken delivery of my Plantabox order – a large standard crate for my wife to celebrate our silver wedding anniversary. It arrived very promptly, well packaged and the crate itself is very well crafted and with a lovely rustic silver finish. The gift tag is a really nice little extra to make it the perfect gift (I hope !!). All I have to do now is plant it up with some silvery white plants and watch it grow and mature so that it looks fab on 23 July. Thanks to the team at Plantabox for the excellent service. I will be back for more I hope for future anniversaries and special occasions.
  • Hi Plantabox, Just to let you know that I recorded the boxes yesterday and I LOVE THEM. They are for my wedding table plans in September and I am so excited to plant them up and make look fabulous. Thank you so much for being so prompt and professional.
  • This month I ordered a Herb garden crate for my friend Carol King’s Birthday on the 9th June to be delivered on the 8th. Everything went extremely well and my friend is absolutely thrilled with her present and constantly talks about it as she had never seen anything like it before. I am delighted she is so happy as she is quite a difficult lady to buy presents for but this time I hit on a winner!! Thank you so much for your help with my request and for the present you sent me with my original feedback. I have the blackboard hanging in my garden saying ‘Welcome’!
  • I bought my sister and brother in law the silver wedding plantbox …they said it is gorgeous and are thrilled with the service you provided … I have to say ordering was easy … and so was the text to say when delivery would be …I shall be using this site for all my special occasion presents … once again thank you so much 🙂