Customer Feedback, Uncategorized

Christmas Feedback…

With record numbers of crates being given as gifts this Christmas we were thrilled with the amount of positive comments we received, here’s a selection of the things people like about us:

  • Everything was great!! Great service, great price! My cats LOVE their new bed – thank you so much!
  • Clear about delivery. Great with communication, (written and oral) about what was happening with my order. Lovely to talk to when double checking how I wanted my lettering so that the finished product would look good. The planter is a thing of beauty. You were brilliant about dealing with a problem.  Even a small (but important!) error was so skillfully handled that it would be difficult to feel anything other than that you all care a great deal about your customers.
  • Just want to say a big thank you. I ordered a plantabox crate for friends’ Ruby Wedding and it arrived fast track today. I am very impressed with your telephone service and am thrilled with the quality of the product…cannot wait to give the present on Sunday
  • I was given a Plantabox by my son and his wife for my 65th. Birthday in January. I had never seen or heard of them before.Having just retired I have more time to spend in the garden, and I am so delighted with it, We have since bought three for Special Birthday Gifts and two as Christmas Gifts for friends. Everyone that we have given them to has been absolutely delighted with the gift and without fail has said ” What a wonderful different gift” I can recommend this as the perfect gift for these difficult to buy to friends. And as a added bonus they are a fantastic, helpful and efficient company to deal with.
  • Received my lovely crate which is a gift for my parents from my daughter, it’s beautiful.  I ordered it and it arrived within 3 days, which was fantastic. I cannot wait for them to open it!  Thank you so much.
  • Everything from the easy to navigate and order website to the regular updates and speedy delivery! The product itself is of a very high standard and exceeds all expectations 🙂 Will be ordering again 100% ! Thank you x
  • Thank you!  The boxes have arrived and they are simply stunning. Gorgeous. What a great business you have.  Thanks you so much for getting them to me on time.  Kind regards and I will be using you again for sure! Lorraine Pascale x
  • Ordered the Toybox for my little boy for Christmas received today, I had clear messages about delivery along the way and it turned up when it was supposed to which is rare for delivery companies!! I just wanted to say that you have picked a great delivery company to deliver your products and it makes all the difference. The box itself is beautiful and not like any other Toybox out there, I will be recommending your company to everyone I know.
  • Thank you’ve just received a toy crate and it’s fabulous! Such great quality and delivery within 3 days! I will definitely be buying from you again! Thank you!
  • I ordered a toy crate and was over the moon with it. I ordered it on the Friday and it was delivered on the following Tuesday! Amazing service! The quality of it is superb and I will definitely be buying from you again and recommending you to my friends and family. It’s such a pleasure to deal with a good company these days.
  • I’m so glad I came across this site! I was searching for house warming gifts for a keen gardener who has moved into a flat and she absolutely loved it! She said it was such a good idea and she can’t wait to plant the seeds. The personalisation is great and the service was really quick. I’m glad they use Interlink to deliver because their delivery service is always great. I’ve already started recommending Plantabox to friends and family for original gift ideas.
  • Amazing service, thank you so much. so very pleased with my planter. Thank you also for the code for free delivery I think I shall do another order having seen and experienced how great these planters & your company are. Also a great delivery company used, whereby you can change the day of delivery and they notify you of a time of delivery too. Very impressed, Many thanks
  • I could not be happier with my plantabox, it’s exactly what I wanted and will make such a lovely gift for my mum. My plantabox was delivered very quickly and although I have not yet used it looks perfect and I can’t wait to see my mum’s face when she opens it! Thank you to the team at plantabox!
  • Being able to see pictures & how my personalisation would look when ordering was really helpful but when the crate was delivered, it was a real ‘wow’ moment. The quality of the crate & the workmanship exceeded my expectations & I am truly delighted with it. I am sure my friends are going to love it; it is just as well that it has the name of their house on it, otherwise I would be keeping it for myself! Thank you so much; expect to hear from me again soon.
  • Thank you the beer crate is absolutely fantastic, lovely quality and a really brilliant gift for the hard to buy for man in your life. Also the delivery was very efficient especially considering its less than a week until Christmas.