Customer Feedback

Customer Feedback…

We’ve had some lovely feedback recently, including this stunning image sent it by Gary Chimski, who said: “My wife was very happy to have this surprise today, thanks for delivery on the day.”

gary chiinski pbx fb

Here are some other comments we’ve recently received:

I am so impressed with the product I ordered and the delivery speed, tracking and delivery was all fantastic, a one hour slot the morning of delivery could not have made my life any easier! Will definitely order from here again and recommend to friends.

Have now had 4 crates, 2 as toy boxes, 1 as a wedding gift & my own as a herb garden. Love them as so personal.

I will absolutely be using Plantabox again. Reasonable prices, excellent quality product and the photo I chose for my memory box came out in fantastic quality. Fast delivery with specific time to the hour when it would be delivered. I bought this as a present for my partner and she loved it.

My daughter bought me a personalised crate for my birthday and I love it. So helpful that it came with an appropriate liner and the wheels are a massive plus. It was delivered on time and very well packed. It’s all planted up now and the plants are thriving it looks beautiful thank you so much plantabox. Will definitely recommend you to my friends.

Fantastic next day service. I was let down at the last minute by another supplier, I ordered a replacement crate online within minutes, using the next day service, and had the crate delivered direct to my florist. I was thoroughly delighted with the product, the price and the service. Thank you Plantabox!

This is the 2nd crate I’ve purchased, makes a great gift, excellent delivery service & great communication. Would recommend to friends & family, & likely to be back for more.

I was struggling to find both Father’s Day present for my Dad and a birthday present for my sister, until I came across your website. I ordered 2 personalised planters in different colours and looked forward to receiving them. The delivery was quicker than expected and they look great. My Dad loved his planted up for summer, just got to decide what to put in my sister’s now. Thank you

I have loved everything about my order! The process of ordering was easy and quick. I love the huge amount of choice. It is the most perfect gift. This was my second order. Don’t think I left feedback but my experience was the same.

I have bought a small personalised crate for my husbands anniversary and also for a 90th birthday gift. My husband adored it. Not given the 90th gift yet but I am sure it will be well received. Both orders came very quick and no issue with delivery. It was very true to the description on the website. Will def be ordering again. Thanks so much. A great service

Clear, concise webpage with good illustrations and text. Very impressed with the courier with hour by hour tracking and delivered within the texted message time slot.

The craftsmanship of the planter is 10/10 with the stencilling on the box excellent. What I love about the whole process is that it is a British company with British values and we should back them. I will certainly be putting in another order as I know my sister will love her wedding present. Keep up the good work and congratulations to the whole of your workforce

Excellent web site, prompt service and wonderful product. A lovely gift, thank you

It was easy to order and I was constantly kept up to date. What I especially liked was the text to confirm both delivery day and particularly the delivery time. For a change a company wasn’t expecting someone to spend their entire day home waiting for the eventual delivery of a parcel. A real bonus. The time slot was was kept too! Plus the box looked amazing and I was really pleased with it. Should have ordered myself one! The recipient, my sister, was absolutely delighted with hers and hadn’t seen one like it before. I’m hoping she gets many years of pleasure from her box. In this day and age of seemingly lack lustre customer care, thank you very much for a brilliant service

Easy to order, Very quick delivery service which included option to track the item, Fab product, Great size. Looking forward to utilising in the garden after the wedding

Love it and so did a number of people at work. Looks lovely and pleased with the colour which is as it showed on your website. Very speedy delivery and arrived when it said

Absolutely brilliant so pleased with my purchase my Daughter and Son in Law just loved their personalised plantabox for their anniversary. I would definitely recommend this company and would most definitely use again

To be able to choose the colour and the hearts and stars were really lovely. My daughter said that the tag with a message from me so really well done, not a cheap tag but something really expensive looking.

I bought a couple of pieces for my new home. Absolutely beautiful and well made. Delivery was fast and the packaging really well done. I will be using you again for presents. So many ideas to choose from. Or, I might just buy myself something else

I’ve now ordered 6 different types of boxes for different people and for different occasions, such a great personal present

Great service updated throughout order on process such a easy website to order from! Delivery went smoothly, Couldn’t fault the service I received, with the item itself I was so happy with the personalised book caddy for my 7 year old sister who is so hard to buy for and loves books! Also done the gift tag at checkout, was a sweet extra! So thank you plantabox for a beautiful item and a fab service!

These small plant boxes are great. I ordered six, to put plants in for teachers, as my son is moving to Senior School. They have the personalised message and different colours which make them extra special.

I have previously ordered a plantabox for my parent’s wedding anniversary and that is still going strong in their garden. Thanks for sending me an email just at the right time to give me the idea. Thank for making present buying really easy!

Speedy tracked delivery. Nice deep black writing. Looked a quality product. The small herb box took 3 small pots of herbs, just the right size for a kitchen windowsill.
Made an interesting present for a man who cooks. I am now leaving the details out ready for my birthday

Brilliant service from start to finish, my grandaughters adore their Christmas Eve boxes, Thank you

Lovely crate, i bought this for my nephew for his christening as his baby keepsake box. the size is amazing and the choice of ideas and colours. delivery and communication are absolutely fantastic! and was so quick to arrive. Thank you

Thank you, I ordered a wedding crate to display the wedding cake and it was absolutely perfect! The bride and groom were thrilled and the guests including the wedding organise also were impressed and all wanted to know where I had found it. Naturally I passed on your website details so hopefully you will be getting some more orders
Delivery service was excellent and it was well packaged. Thank you again for adding to the excitement of Becky and Charlie’s big day.

I bought a wedding card box from you and it was delivered very quickly! I loved that I was emailed and text a delivery date and slot! The card box is brilliant! It is something we can also keep after our wedding!

Lauren was really helpful and quick to reply to my queries. Even though I had an image on my large wedding crate and Lauren had warned it would take longer it was delivered still on the date first specified when I placed the order. The three crates have arrived today and look beautiful. My 16 month old twins are flower girls and we are going to give them each one of the centrepiece crates for them to keep as a memento of the day as they will obviously not remember it!! The large crate is perfect for our cards and with the lid will continue to be useful past the wedding day. Great items!

Found Plantabox from Google search, looking for ideas for personalised wedding present. Website was easy to use, and the ordering process was simple. Delivery was as per the day requested, with good communication on when it would arrive. Text advice to the delivery hour on the day meant no unnecessary waiting around.
The item was well packed and looks great. Very satisfied. Would recommend to others.